Privacy Policy
Learnify Link & Receiver Overseas Cross-Platform Privacy Policy
Release Date: June 16, 2026
Effective Date: June 16, 2026
This Privacy Policy (the “Policy”) applies only to the Learnify Link & Receiver products and services provided by SYNLAN TECHNOLOGY PTE. LTD. (the “Company”, “we” or “us”), including the iOS, iPadOS, macOS, Android and Windows versions of the App (collectively, the “Software” or the “Service”). Before using the Software, please read this Policy carefully to understand how we process your personal data. Important information concerning sensitive personal data and your rights and interests is highlighted for your special attention.
Special Reminder:
1. Your agreement to this Policy means that you understand the functions provided by Learnify Link & Receiver and the personal data necessary for such functions to operate. It does not mean that you have consented to the collection of non-essential personal data. Where non-essential personal data is collected, we will separately request your consent based on the relevant scenarios. For the specific collection scenarios, purposes and scope, please refer to the Personal Information Collection List.
2. Relevant device permissions are not enabled by default. Where important or sensitive device permissions are involved, we will separately request your consent through pop-up windows or similar means at the time you use the corresponding function. After a permission is enabled, you may turn it off at any time in your device’s system settings. If you choose not to enable the permission corresponding to a specific business function, your use of other unrelated functions will generally not be affected. Please refer to the Device Permission and Capability List for details.
3. Certain functions in the Product and/or Service are provided by our partner third parties in the form of software development kits or similar technical integrations (“SDK technical service providers”). Such providers may need to obtain corresponding permissions and data in order to provide relevant functions or services. Please read the Third-Party SDK / Service Disclosure List carefully to understand the names of integrated SDKs, providers, application scenarios, and the types of permissions and personal data involved.
4. The overseas version does not provide NFC-based quick-connection functionality. Accordingly, this version does not request NFC permissions or collect NFC tag data for the overseas release.
This Policy will help you understand the following:
I. Definitions and Interpretations
II. How We Collect and Use Your Personal Data
III. How We Use Cookies and Similar Technologies
IV. How We Provide, Transfer and Publicly Disclose Your Personal Data
V. How We Protect Your Personal Data
VI. How We Store Your Personal Data
VII. How You Exercise Your Rights in Relation to Your Personal Data
VIII. How We Protect Minors’ Personal Data
IX. How Your Personal Data May Be Transferred Globally
I. Definitions and Interpretations
1. “Learnify Link & Receiver Products and/or Services” means the products and/or services provided through the Learnify Link & Receiver App and related software clients.
2. “Learnify Link & Receiver Services” means the teaching-assistance functions provided by the operator of Learnify Link & Receiver to satisfy teaching scenarios based on mobile devices and computers, including photo explanation, computer screen synchronization, mobile screen synchronization, screen casting, file transfer and other functions actually made available.
3. “Company” means SYNLAN TECHNOLOGY PTE. LTD., the operator of Learnify Link & Receiver. Registered office: 8 MARINA VIEW, #42-092, ASIA SQUARE TOWER 1, Singapore 018960.
4. “User” means a person who registers, logs in to, uses, enables, browses, uploads data to, or otherwise uses the Software or Service. In this Policy, such person is also referred to as “you”.
5. “Affiliated Companies” means any party that directly or indirectly controls, is controlled by, or is under common control with the Company.
6. “Account” means the user account created or assigned after real-information registration or account-generation procedures, for which you are responsible.
7. “Personal Data” means any data, whether recorded electronically or otherwise, relating to an identified or identifiable natural person, excluding anonymized data.
8. “Processing of Personal Data” includes collection, recording, storage, use, processing, organization, querying, transmission, dissemination, provision, disclosure, notification, deletion and similar operations performed on personal data.
9. “Data User / Data Controller” means the person who, alone or jointly with others, controls the collection, holding, processing or use of personal data.
10. “Personal Data Subject” means the natural person identified by or associated with the personal data.
11. “Automated Decision-Making” means activities carried out by computer programs to automatically analyze or evaluate a person’s behavioral habits, interests or preferences, or economic, health, credit or similar situations, and to make decisions on that basis.
12. “De-identification” means the processing of personal data so that, without additional information, it cannot be used to identify a specific natural person.
13. “Anonymization” means the processing of personal data so that a specific natural person cannot be identified and cannot be restored.
14. “Device” means a device used to access the Service, such as a desktop computer, laptop, tablet or smartphone.
15. “Unique Device Identifier” means a string embedded by a device manufacturer or operating system that can be used to uniquely identify the corresponding device.
16. “IP Address” means the internet protocol address assigned to an internet-connected device and may often be used to determine the approximate location from which the device connects to the internet.
17. “SSL / TLS” means security protocols used to encrypt transmissions and protect data confidentiality during data transmission.
18. “Data Collection Technologies” include Cookies, log files, ETags and JavaScript or similar technologies used on websites or services.
II. How We Collect and Use Your Personal Data
We follow the principles of lawfulness, legitimacy, necessity and good faith in collecting and using your personal data for the purposes described below.
1. Personal Data You Proactively Provide When We Provide Products and/or Services
1.1 Account Generation / Login
(1) Types of data. In order to generate teacher user accounts, your school or organization may collect, or authorize us to collect on its behalf, your true identity information, including your name, school and class information. Based on the foregoing information, we generate and assign teacher user accounts and establish the relevant organizational relationship. After account generation, teachers or administrators of your school or organization may issue your exclusive account credentials (account name and password) to you. You may then use the assigned credentials to log in so that we can verify your teacher identity and continue to provide the complete Software service. Such information is necessary for account generation and login. If you refuse to provide it, you may be unable to use the complete service.
(2) Google account binding and credential management. Users can also choose ''Continue with Google'' to quickly log in using their Google account.
(3) Third-party SDKs used. We use the Google Sign-In SDK in connection with login and account management. The SDK may collect your Google account ID, profile picture, email address, and device information (such as device model, operating system version) for authentication purposes, in accordance with Google Privacy Policy.
1.2 Teaching Tools
(1) Types of data. After you successfully connect the Software with compatible smart hardware (such as a smart large display) by scanning a code or using another supported connection method, you may use teaching tools. In the mobile screen-control scenario, the live screen of your mobile device may be projected to the smart large display. In the camera synchronization or photo-upload scenario, the live image captured by your phone camera or locally stored photos may be sent to the smart display. Unless otherwise stated for a particular feature, the foregoing data are generally processed locally and are not uploaded to cloud servers solely because of such local teaching-tool use.
(2) Permissions involved. When you choose mobile screen-casting or screen-sharing scenarios, the Software needs access to your screen recording, broadcast or screen-sharing capabilities. We will only use such capability after you authorize it and only when you actively start the relevant function. When you choose photo upload, camera synchronization or photo explanation scenarios, the Software needs access to the camera. When you choose to select local pictures or save captured images, the Software may also need access to the photo library, storage, media content and file access capabilities of your device. Even if you have granted the relevant permissions, we will only access the relevant data when you actively use the corresponding function.
(3) Third-party SDK used. Mobile screen casting and certain audio/video functions rely on WebRTC (flutter_webrtc), an open-source real-time communication component. WebRTC processes screen capture data and audio stream data solely for the purpose of establishing and maintaining a local-area peer-to-peer media connection between your device and the receiving device. All media data is transmitted over the local network only and is not uploaded to any third-party server or cloud.
1.3 File Transfer
(1) Types of data. When you use file-transfer functions, we may process file names, file types, file sizes, sender / receiver identifiers, transfer status, transmission path information, temporary cache records and, where required for the relevant function, the content of files being transmitted.
(2) Purpose of processing. Such processing is used to enable command delivery, file sending / receiving, synchronization, troubleshooting, security protection and service quality assurance. Depending on the specific mode you choose, a transmission may be completed locally within the same network or may rely on network relay or transmission services.
(3) Permissions involved. Depending on the relevant feature, we may request file access, local network access, network access, microphone, screen-sharing / broadcast or other capabilities necessary to support real-time collaboration or file transfer. These permissions are invoked only when the corresponding business function is used.
2. Personal Data We Proactively Collect During Provision of Products and/or Services
2.1 Security, Stable Operation and Troubleshooting
(1) Types of data. When you use Learnify Link & Receiver products and/or services, we may, according to the permissions involved during software installation and use, including silent or background running where applicable, receive and record relevant device information for version verification, installation conflict detection, troubleshooting, issue localization and account/security protection. Such data may include IP address, hardware model, software version number, unique device identifiers (such as Android ID / IDFA / OPENUDID where applicable), MAC address, SN, OAID, running processes, network information and log information. This information is necessary for stable operation, security and troubleshooting.
(2) Please note that some device information may be collected directly by integrated third-party SDKs. For details, please refer to the Third-Party SDK / Service Disclosure List.
2.2 Data Statistics and Product Optimization
Types of data. When you use Learnify Link & Receiver products and/or services, we may automatically collect and save detailed network log information, including the App software version number, network information, application crash information, click records and related operation logs, so that we can count service usage, troubleshoot issues, ensure service stability and network security, and improve and optimize the product interaction experience through operational analysis.
3. Explanations Regarding Personal Data Processing
(1) To help you better understand how specific permissions are linked to the processing of your personal data, you may consult the Device Permission and Capability List. You may review the status of those permissions in your device settings and may decide whether to enable or disable them at any time. If you disable a permission, we will no longer collect and use the related personal data based on that permission and will not be able to provide the corresponding function, but this will not affect data processing carried out before such permission was disabled based on your earlier authorization.
(2) To provide customer support and after-sales assistance, to learn about your experience and needs, or to provide other services related to your rights and interests, our customer service personnel may use the contact method reserved by you (such as email) to contact you by email or SMS.
(3) Subject to Applicable Laws, we may perform technical processing on your personal data so that users cannot be accurately identified from such information, and we may conduct anonymized or de-identified academic research or statistical analysis to better improve product functions and service capabilities.
(4) In certain circumstances provided by Applicable Laws, we may process your personal data without obtaining your consent, including where necessary for entering into or performing a contract to which you are a party; for complying with legal obligations; for protecting public interests, public health, public security or other significant lawful interests; for responding to legal proceedings or competent authorities; or where obtaining consent is impracticable while necessary to protect life, health or property.
(5) You may also consult the Personal Information Collection List for a quick overview of the categories of personal data we collect, the purposes for which we use them and the relevant business scenarios.
III. How We Use Cookies and Similar Technologies
1. Use of Cookies. The Learnify Link & Receiver App itself does not use our own Cookies or similar technologies to collect and use your personal data. However, websites or web-based services related to Learnify Link & Receiver may use Cookies and similar technologies to collect and store information as log information for the purpose of improving user experience and services, including remembering your status or preferences and conducting security or performance analysis.
2. Similar Technologies. We may also use log files, ETags, JavaScript and similar technologies in our websites or web-based interfaces to record operation and access information, optimize service experience, maintain security and troubleshoot problems.
3. Management. You may manage Cookies through your browser settings. Disabling Cookies may affect the availability or experience of certain website functions.
IV. How We Provide, Transfer and Publicly Disclose Your Personal Data
1. Provision to Other Parties
(1) With your explicit consent: after obtaining your explicit consent, we may provide your personal data to other parties.
(2) In statutory scenarios: we may provide your personal data externally where required by Applicable Laws, dispute resolution processes, or lawful requests from administrative, judicial or other competent authorities.
(3) To Affiliated Companies: the account registration and login services of the Product may be developed, maintained and supported by an affiliated company that provides the account system service. Accordingly, when you register or log in, your account information may be transmitted to the relevant affiliated account-system service provider for account creation, uniqueness verification and operation. You may refer to the SYNLAN Smart Education Passport User Agreement for more information.
(4) To SDK technical service providers: some functions of the Software are provided by third-party technical service providers in the form of SDK plugins or similar technical integrations. Such providers may need access to certain permissions or data in order to provide relevant functions or services. Please refer to the Third-Party SDK / Service Disclosure List for details.
2. Transfer
(1) We may transfer your personal data where we have obtained your explicit consent.
(2) We may transfer your personal data where necessary under Applicable Laws, legal procedures, mandatory administrative or judicial requirements.
(3) If the Product operator undergoes merger, acquisition, bankruptcy liquidation or a similar transaction involving transfer of personal data, we will inform you of the name and contact details of the transferee and require the new holder of your personal data to continue to be bound by this Policy. If the transferee changes the original purposes or methods of processing, we will require the transferee to seek your consent again where required by law.
3. Public Disclosure
(1) With your separate consent or based on your active choice, we may publicly disclose your personal data.
(2) We may publicly disclose your personal data where required by law, legal process, litigation or mandatory requirements of competent authorities.
(3) If we determine that you have violated Applicable Laws or seriously violated relevant product agreements or rules, or if public disclosure is necessary to protect the personal and property safety or other legitimate rights and interests of users, the Company, our Affiliates or the public, and where your interests, rights and freedoms do not override such legitimate interests, we may disclose relevant personal data about you, including relevant violations and measures already taken against you, in accordance with law or product rules.
4. Exceptions to Prior Authorization for Provision, Transfer or Public Disclosure
(1) Where related to our performance of legal obligations;
(2) Where directly related to national security, defense security, public security, public health or major public interests and confidentiality obligations have been lawfully exempted;
(3) Where directly related to criminal investigation, prosecution, trial or enforcement of judgments and confidentiality obligations have been lawfully exempted;
(4) Where necessary to protect the life, health or property of you or other individuals but it is difficult to obtain your consent in fact or in law;
(5) Other circumstances permitted by Applicable Laws.
V. How We Protect Your Personal Data
1. We attach great importance to user privacy and personal data protection and adopt reasonable measures to protect personal data. Unless otherwise provided by laws or this Policy, we will use appropriate technologies and procedures and establish management systems to protect your personal data against unauthorized access, use or disclosure. Without your permission, we will not disclose your personal data to unrelated third parties except as otherwise permitted under this Policy or Applicable Laws.
2. Data security measures: (1) We have adopted security measures consistent with industry standards, including management systems, encryption technologies and access controls, to prevent unauthorized access, use, modification, damage or loss of your personal data. Our network services use encryption technologies such as TLS / SSL and we use technical and organizational measures to protect data in storage and transmission. (2) We take reasonable steps to ensure that irrelevant personal data is not collected and retain personal data only for the period necessary to achieve the purposes described in this Policy, unless a longer retention period is required or permitted by law. (3) The internet is not an absolutely secure environment. Please use strong passwords and protect your account credentials. (4) If our physical, technical or management safeguards are damaged and this results in unauthorized access, disclosure, tampering or destruction of data and harm to your legitimate rights and interests, we will bear corresponding responsibilities in accordance with Applicable Laws. (5) In the event of a personal data security incident, we will notify you in a timely manner in accordance with law of the basic circumstances of the incident, possible impact, measures taken or to be taken by us, suggestions for your self-protection and risk mitigation, and relevant remedial information.
VI. How We Store Your Personal Data
1. Storage location: We will primarily store the personal data we collect on servers owned or controlled by the Company in Singapore. Where necessary for account system support, technical support, affiliated service coordination, dispute resolution, security protection or compliance with Applicable Laws, relevant data may also be transmitted to and stored or accessed in mainland China and other jurisdictions where our affiliates, service providers or technical support resources are located, subject to applicable legal requirements and appropriate protection measures.
2. Retention period: We retain your personal data for the shortest period necessary to achieve the purposes described in this Policy and within a reasonable period required for the life cycle of your account and service use, unless a longer retention period is required or permitted by law. Specifically, account-related personal data may be retained for as long as your account remains active or bound. After you request deletion of your personal data or account deletion, we will delete or anonymize your personal data as soon as practicable in accordance with Applicable Laws, except where continued retention is required for compliance, dispute resolution, security or accounting purposes.
VII. How You Exercise Your Rights in Relation to Your Personal Data
1. Subject to Applicable Laws, you may have the right to know, access, correct, supplement, obtain a copy of, transfer, delete or otherwise manage your personal data, withdraw your consent where consent is the legal basis, and complain to a competent authority where applicable.
2. We will safeguard your rights and provide relevant operational paths. Specifically, depending on the actual version and feature design of the Product, you may be able to view or modify your password and certain account information, obtain a copy of certain personal data, request transfer of personal data where legally applicable, change the scope of your authorization or withdraw authorization, and request account deletion through the Product’s system settings, feedback / complaints channel, customer support channel or other indicated path.
3. Account deletion. You may request deletion of your account through the in-app feedback / complaint / account deletion channel or through the contact methods provided in this Policy. If your account is managed by your school or organization, we may require confirmation or authorization from that school or organization before processing the request. We may also verify your identity before completing deletion. Once the request is verified, we will process it within fifteen (15) working days unless retention is required by law.
4. Scope of rights and exceptions. In certain cases provided by Applicable Laws, including where processing is necessary for our legal obligations, public security, public health, major public interests, criminal investigation or enforcement, or where your request would seriously impair the rights and freedoms of others or the legitimate interests of the Company, we may be unable to respond to all or part of your request.
5. Response period. Unless otherwise required by law or unless the request is exceptionally complex, we will generally respond to your request within thirty (30) days after identity verification.
VIII. How We Protect Minors’ Personal Data
1. We attach great importance to the protection of minors’ personal data. However, please note that this Software is primarily intended for adults, such as teachers or school staff.
2. If you are under 18 years of age, please obtain your parent’s or guardian’s consent before using the Product. If we discover that personal data of a minor has been collected without the necessary consent where required by Applicable Laws, we will delete the relevant data as soon as practicable.
3. If you are the parent or guardian of a minor and have questions, opinions, suggestions or complaints regarding this Policy, please contact us through the contact methods described below.
IX. How Your Personal Data May Be Transferred Globally
To support our overseas operations, account system coordination, technical support and service delivery, your personal data may be transferred to and processed in jurisdictions outside the place where you are located, including Singapore and, where necessary, mainland China. Where cross-border transfers are carried out, we will comply with Applicable Laws and take reasonable steps to ensure that your personal data remains protected to a standard no lower than that required under this Policy, including through contractual measures, technical safeguards and internal management measures where appropriate.
X. How We Update This Policy
1. To provide you with better services, our products and/or services may be updated and changed from time to time, and we may revise this Policy accordingly. However, without your explicit consent, we will not reduce your rights under this Policy in a material manner except as permitted by Applicable Laws.
2. After this Policy is updated, we will release the updated version in Learnify Link & Receiver and may remind you to read the updated terms through release notes, update announcements, pop-up notices or similar means. If you do not agree with this Policy or have objections to the updated content, you may stop using the Product and/or request deletion of your account, but please note that your decision will not affect personal data processing carried out before you withdrew your consent or stopped using the Product.
3. For material changes, we may also provide more prominent notice, including by email, SMS or special prompts in the Product.
XI. How to Contact Us
If you have any questions, comments, suggestions, complaints or reports regarding this Policy or your personal data while using the Software, please contact us using the following details:
Operator: SYNLAN TECHNOLOGY PTE. LTD.
Registered Office: 8 MARINA VIEW, #42-092, ASIA SQUARE TOWER 1, Singapore 018960
Contact Email: ebg_privacy@SYNLAN.com
You may also submit requests through the Product’s in-app feedback / complaint function where available. To help us process your request efficiently and respond in a timely manner, we may ask you to submit proof of identity, valid contact details, a written request and relevant evidence. We will process your request after verifying your identity. Under normal circumstances, we will reply within thirty (30) days.
XII. Other
1. This Policy forms an integral part of the User Service Agreement for Learnify Link & Receiver.
2. If there is any inconsistency between the English version and another language version of this Policy, the version designated by the Company for the relevant release shall prevail, unless otherwise required by Applicable Laws.
3. The display paths described in this Policy may vary across devices, versions and operating systems. Please refer to the actual interface of the Product.